Frequently Asked Questions

Yes, delivery is possible without you being present. During the checkout process, you can select "no signature required," and the carrier will leave the package if you are not there. However, once you request "no signature required," we are no longer responsible for your package from the moment the carrier leaves it at the delivery location.

The carrier will leave a delivery notice; you can contact them to arrange receipt of your purchase, or contact us for assistance with the next steps of the delivery process.

Yes, it is possible to have your purchase delivered to a location other than your billing address to make receiving it more convenient.