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Privacy Policy


Quincaillerie du Vieux-Québec inc – Decorative hardware – Antique hardware – Architectural hardware

On the site Quincaillerie du Vieux-Québec inc – Decorative hardware – Antique hardware – Architectural hardware (if after referred to as the “Site”), we are committed to protecting your personal data. This privacy statement applies only to this site; it cannot be applied to other sites, online or not, or to other products or services. By accessing the Site, you agree to the registration of your information and the terms of use described in this privacy statement.


  • Collection of your personal information
  • Use of your personal data
  • Control of your personal information
  • Access to your personal data
  • Security of your personal information
  • Protection of children’s personal information
  • Cookies
  • Application of this privacy statement
  • Changes to this privacy statement
  • Contacts
  • Collection of your personal information

We will ask you for information when we need data that can identify you personally (personal information) or for the purpose of contacting you. In general, this information is needed when we are providing you with a service or completing a transaction that you have requested, for example for information about products and services on this Site, entering a contest, ordering newsletters. information by e-mail, access to a priority site with limited access or the purchase and registration of products on this Site. The personal information we collect may include your name, job title, company or organization name, business email address, business phone number, business or personal mailing address, information about your job or about your business, and your credit card information.

The Site may also collect information about your visit, including the name of your Internet service provider and the IP address used to access the Internet, the date and time of access to the site, the pages you access on the Site and the Internet address of the website from which you came to our site. Ces informations sont destinées à l’analyse des tendances et à l’administration et l’amélioration du Site.

In order to prevent your email address or other personal information from being collected and misused by others, we recommend that you be careful about using an existing email address or other information. personal in newsgroups, conversations or other public forums.


The personal information collected on this Site is used for the operation of the Site and to enable us to provide you with the service or to complete the transaction that you have requested or authorized.

In connection with these uses, this Site may use personal information in order to provide you with more efficient customer service, to improve the Site and any other product or service on this Site, and to make it easier for you to navigate without having to worry about enter the same information several times or by tailoring the site to your preferences or interests. In order to provide you with a constant environment in your interactions with our Site, the information collected may be used in combination with that collected by other services on our Site.

We may use your personal information to send you important information about the product or service you are using.

We combine site visit data with anonymous demographic data for the purpose of conducting research; the volumes of information obtained are used to provide you with the content you expect. In certain limited access areas of our Site, with your consent, we will combine site visit data with your personal data in order to provide you with personalized content. Without your permission, we will not be able to provide you with a personalized service and we will not be able to combine your personal data with those of the visits to the site.

When you sign up for a newsletter or state that you wish to receive advertising e-mail messages, our Site may use personalized links or other similar technologies to track which links you click in e-mail messages. We may combine this information with your personal information in order to send you even more targeted messages or information.

Certain services on our Site offer individuals the possibility of publicly displaying certain personal information, for example for one of our partners who wishes to publish their contact information as part of the services they offer. Participation in such services is always optional.

Our Site sometimes uses other companies to provide certain services on our part. These might include, for example, web hosting, packaging, shipping and delivery of prizes, answering questions from a customer about products and services, or even the sending information about our products, special offers or other new services. We will only pass on to these companies the personal information necessary for their service. These companies are required to respect the confidentiality of this information and may not under any circumstances use it for any other purpose.

We will only disclose your personal information if the law requires it or if we believe in good faith that it is necessary to comply with any decree of law or legal process, protect and defend our rights or property and act in emergencies to protect the personal safety of our employees and site users.

Personal information collected on the Site may be stored and used in Canada or in any other country by its subsidiaries, partners or agents present. By using the Site, you consent to such transfers of your personal information outside of your country.


Unless otherwise indicated in this statement, the personal information you provide on the Site will not be transmitted outside of its subsidiaries and partners without your permission. As described in the following section, you can access your personal information and choose how you wish to be contacted.

This privacy statement and the choices you make on the Site do not necessarily apply to the personal information you have provided to us in the context of other separate products or services.

We may send you regular e-mails to notify you of technical service or safety issues related to a product or service that you have requested, or to acknowledge receipt of a request for a product or service. In some of the services offered on our Site, contact with the customer is an essential element of the service. You will not be able to unsubscribe from these mailings because they are an integral part of the service you have chosen.


You can rectify your personal data and your contact information on this Site after identifying yourself.

Some of the services we offer may collect information that is not accessible through your personal settings. However, in this case, you can access your personal data by contacting us as explained at the bottom of this statement, or through other sources of communication described by the service.


We strictly guarantee the protection of your personal information. We use a variety of security technologies and procedures to protect your personal data and prevent it from being viewed, used or disclosed without authorization. For example, we store the data you provide to us on servers with limited access that are located in monitored facilities. In addition, when we transmit sensitive confidential information over the Internet (a credit card number, for example), this information is protected by means of an encryption system such as SSL (Secure Socket Layer) or any other techniques. allowing the encryption of this information.


Our Site does not voluntarily collect personal information from children.


Cookies are used on this Site to ensure the integrity of the registration process and to personalize the Site. A cookie is a small text file placed on your hard drive by a web page server. It cannot be used to run programs or to infect your computer with viruses. Cookies are sent to you exclusively and can only be read by web servers belonging to the domain that issued the cookie to you.

One of the main practical functions of cookies is to save you time. For example, if you personalize a web page, or navigate a site, the cookie will help the site find your specific information on subsequent visits. This makes it possible, in particular, to simplify the process of delivering the content that interests you and navigation on the site. When you return to the website, the information you previously provided is reused to make it easier for you to use the features of the site you have customized.

We may also use web beacons, also known as invisible GIFs, to help with cookie placement. We use this technology as a tool for compiling statistics relating to the use of our Site. These statistics include the number of visitors who clicked on key elements (eg links or graphics) of a web page, web log page or newsletter on our Site. We may share statistics compiled with partner companies, but we do not allow other companies to place .gif images or cookies on our sites, except in the case of temporary special interest to our customers ( for example by the integration of a service of a site based on third-party cookies or clear .gif).

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can change your browser settings to deny them access to your computer if you wish. If you choose to decline cookies, you may not be able to fully use the interactive features of this site or other websites you visit.


If you have any questions regarding this statement, please contact us using the form we make available to you, which you can access after identifying yourself.


We occasionally update this privacy statement. In this case, we are also correcting the “last updated” date at the top of the privacy statement. In the event of substantial changes to this statement, we will notify you by placing a prominent notice on the home page of the website or by sending you a notification directly. We encourage you to periodically review this privacy statement to stay informed of how we are helping you protect the personal information we collect. Continued use of this service constitutes your agreement to this privacy statement and its updates.


We welcome your comments regarding this privacy statement. If you believe that our Site has not complied with this privacy statement, contact us electronically or by post at the address found on the terms of use, and we will use all reasonable means to promptly determine the problem and fix it.